Our practice

Different challenges.
Connected expertise.

Ten areas of practice. A shared commitment to developing people, strengthening institutions and advancing sustainable development.

A conference participant contributing to a discussion with a microphone; illustrative stock photography
An integrated approach

Real-world challenges
cross boundaries.
So do we.

We connect leadership, peace, governance, labour and development perspectives through training, consultancy and institutional support.

Explore our areas of practice
01

Leadership & executive development

Developing the judgment, confidence and capability to lead people and institutions effectively.

Discuss an institutional need
  • Strategic and transformational leadership
  • Emotional intelligence and decision-making
  • Ethical leadership and institutional effectiveness
02

Peacebuilding & conflict resolution

Helping people understand conflict, build dialogue and find peaceful ways forward.

Discuss an institutional need
  • Conflict analysis and prevention
  • Dialogue, reconciliation and community peacebuilding
  • Alternative dispute resolution
03

Governance & public sector development

Strengthening the systems and leadership that make public institutions accountable and effective.

Discuss an institutional need
  • Public administration and policy implementation
  • Accountability and institutional strengthening
  • Public-sector leadership and service delivery
04

Workplace & labour relations

Building more productive workplaces through cooperation, sound industrial relations and constructive social dialogue.

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  • Collective bargaining and labour-management cooperation
  • Workplace conflict management
  • Decent work, engagement and productivity
05

Negotiation & mediation

Developing the skills to navigate competing interests, engage stakeholders and build consensus.

Discuss an institutional need
  • Professional negotiation and mediation techniques
  • Stakeholder engagement and consensus building
  • Management of complex disputes
06

Human capital & organizational development

Supporting institutions to develop their people, improve performance and build a productive workplace culture.

Discuss an institutional need
  • Human resource and performance management
  • Organizational behaviour and team development
  • Workplace culture and productivity enhancement
07

Development practice & sustainability

Connecting development knowledge with the practical work of improving institutions, communities and lives.

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  • Development planning and project management
  • Community development and social inclusion
  • Sustainable Development Goals and development administration
08

Strategic communication & crisis management

Equipping leaders and institutions to communicate clearly, engage responsibly and respond to uncertainty.

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  • Leadership and stakeholder communication
  • Public relations and reputation management
  • Crisis communication and communication during conflict
09

Security, peace & community resilience

Strengthening the relationships and capabilities that help communities prevent conflict and respond to emerging risks.

Discuss an institutional need
  • Non-kinetic approaches to security
  • Early warning and early response
  • Community engagement and social resilience
10

Research, policy & consultancy

Turning evidence and institutional insight into practical strategies, programmes and decisions.

Discuss an institutional need
  • Research and policy analysis
  • Institutional assessments and strategic planning
  • Programme development, evaluation and advisory services
The next chapter starts with a conversation

Stronger people.
Greater possibilities.

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